Bio: Varghese Paul is a Principal Software Architect specializing in cloud-based communication solutions, with expertise spanning VoIP, SIP, WebRTC, CCaaS, CPaaS, and UCaaS. He has held senior roles at Nice Systems, LiveVox, Clementine Labs, Plivo, and CEM Solutions, architecting platforms that power large-scale enterprise communications. Skilled in FreeSwitch, Asterisk, OpenSIPS, Kamailio, AWS, and Docker, he has advanced AI-powered voice agents, WebRTC integration, and observability frameworks. Recognized for open-source contributions and mentoring, Varghese enables enterprises in healthcare, banking, and retail to scale engagement, strengthen reliability, and drive digital innovation.